Contact Us

We are a small team based in Aurora, Colorado. When you write to us, a real person reads your message. We do not use automated replies or ticketing bots.

Email: support@anfaavocat.com

What We Can Help With

  • Order status and tracking -- Please include your order number. We will check with the carrier and follow up with you directly.
  • Product questions before you buy -- Not sure which feeder fits your situation? One cat or two, small apartment or large home, travel schedule or consistent routine -- we are happy to help you think it through before you place an order.
  • Returns and exchanges -- We offer a 30-day return window from the delivery date. If something is not right, email us and we will walk you through the steps. See our Return and Refund Policy for full details.
  • Damaged or defective items -- If your item arrived damaged or is not working as described, please include a photo and your order number. We will make it right.
  • Anything else -- General questions, feedback, or just something about your cat -- we are reachable at support@anfaavocat.com.

Response Time

Monday through Friday: within 1 business day

Weekends and public holidays: within 1 to 2 business days. Messages received on weekends are picked up on the next business day.

All times are Mountain Time (MT). Our team is based in Aurora, Colorado.

Company Information

  • Legal name: Elizabethloraine LLC
  • Trading as: Anfaavocat
  • Business address: 504 Potomac St, Aurora, CO 80011, United States
  • Email: support@anfaavocat.com
  • Customer service hours: Monday through Friday, Mountain Time

Anfaavocat is operated by Elizabethloraine LLC, a registered US business. We sell directly to customers across the contiguous United States and handle all customer communication from our US team.

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